Sage Restoration LLC

Stephanie Sage head shot
Stephanie Sage
Sage Restoration LLC

Location: Overland Park, KS

Founded:  2010

Employees: 5

Course:  FastTrac GrowthVenture - Graduated 2015

Affiliate: UMKC Small Business Technology Development Center

Build the concept. Sage Restoration offers compassionate, efficient cleanup and restoration services to Kansas City-area residents and business owners whose property has been damaged by fire, smoke, water, mold, biohazards or hoarding.

Plan the strategy. Professionals on the Sage Restoration team believe that, when damage strikes, their opportunity is not only to restore property but also to help restore people’s lives. They work with all insurance carriers and respond quickly with comprehensive estimates followed by high-quality cleanup services. Notably, the team always approaches property owners with the respect and compassion they deserve as they begin to recover and rebuild.

Grow the revenue. Sage Restoration has grown from a “one-woman show” with only $32,000 in sales during its first year to a business that now employs five professionals and is approaching $500,000 in annual sales. Many insurance agents and property inspectors now consider the company a knowledgeable, trusted, invaluable resource they recommend highly and know their clients can depend on when disaster strikes. Clients themselves say Sage Restoration provides excellent cleanup services that are responsive, urgent, flexible, thorough and respectful.

Thanks to its track record, Sage was among select recipients of the 2016 Kansas City 25 Under 25 award, which recognizes small businesses that have vision, have been in operation for at least three years, are financially stable, have ability to overcome challenges, and are involved in the community.

Expand the market. Stephanie Sage now writes a blog to help her target audience better understand how trained professionals can appropriately deal with common problems, such as flooded carpets, pet odors or other foul aromas — even how to help hoarders. She says business growth hinges on becoming better known as the go-to resource for insurance agents, property inspectors and affected property owners, and she points to word-of-mouth as the company’s most powerful marketing vehicle.

Insight/Hindsight. “I started my business with plenty of energy, but without professional mentoring or other tried-and-true business resources. FastTrac filled those gaps and helped me channel my energy into a business plan that has propelled the business to where it is today and, better yet, toward an even more successful future.”